No route required
A pick-up address, a start time and a number of hours is the whole booking. Where the car goes after that is decided on the day, from the back seat.
A car and chauffeur booked for a length of time rather than for a journey, going wherever you say once you are sitting in it.
Hourly hire ("as directed", in the trade's own phrase) is the booking for a day whose shape is not known in advance. You give a pick-up address, a start time and a number of hours, and nothing more is required: no destination, no list of stops, no route. The car and the chauffeur are yours for the hours booked, and where they go after the first address is decided from the back seat as the day unfolds.
Because the hire is priced on time, the fare does not move with the route. The quote is the chosen car's hourly rate for the number of hours booked, and whatever the calendar adds is itemised beneath it: a night or bank holiday rate if the hire begins in those hours, and the congestion charge if the pick-up is inside the zone while it is running. Each car's rate is in the fares block on this page, beside the shortest hire the booking form will take.
Every hour booked brings a mileage allowance with it, and the quote states the total in miles, so a longer hire carries proportionately more. In central London, where an hour of meetings, waiting and short hops covers very little ground, the allowance is rarely what limits a day. It is worth a second look when the diary includes a run out to the country or a trip to an airport and back. Miles past the allowance are charged per mile, at the rate stated under the booking form.
There is a shortest hire and a longest one. Both are shown in the booking form, and both are set in the pricing tables by the control room rather than written into the site, so the form is the place to check them. A diary that runs past the longest single hire is quoted by the day instead, on a multi-day booking: a set number of chauffeur hours each day, one chauffeur throughout, and a lower daily figure for consecutive days held together.
Plans change once the car is moving, and the hire can change with them. Ring the control room from the back of the car to add hours and the booking is re-priced as the longer hire from its start: the same arithmetic as if it had been booked at that length to begin with, not a separate overtime rate bolted on. The original quote stays on the record beside the new figure, so the difference is visible rather than folded into a total.
A hire can begin at an airport terminal (somebody landing for a day of meetings, say) and it remains an hourly hire rather than being converted into a transfer, because that would throw away the day actually asked for. Meeting inside the terminal can be added to it when you book. Where the day is a single run with a wait at the other end, compare a pair of fixed transfers against the hire in the booking form before choosing; it prices either in a few seconds.
It suits days that would otherwise be a string of separate bookings: a roadshow of client visits, a morning of property viewings, a shopping day with bags to leave somewhere safe, a visitor being shown London between appointments. The common thread is that nobody wants to be standing on a pavement working out how to get to the next address.
A pick-up address, a start time and a number of hours is the whole booking. Where the car goes after that is decided on the day, from the back seat.
The quote states the mileage included in the hire, and every extra hour booked adds to it. Only miles past that figure are charged, per mile, at the rate the booking form shows.
Add hours by ringing the control room while the hire is running. It is re-priced as a longer hire from the start, with the original quote kept alongside.
Each figure is the lowest the booking form quotes for that hire on an ordinary day, with 20 miles included for every hour booked. A night, a bank holiday or the congestion charge adds what it adds, and is shown before you confirm; VAT at 20% is added on top. Price your own journey and the figure you are shown is the figure you pay.
Put the two addresses into the booking form. The fare comes back on the measured distance, not off a table, and it is the fare you pay.
Choose the vehicle and the booking type, give us the flight number if there is one, and pay or put it on the account.
His name, photograph and registration reach you the evening before. His live position reaches you on the morning.
On an airport pick-up he is inside the terminal at the barrier, not in a car park. Delays are absorbed by us, not billed to you.
No. The hire needs a pick-up address and nothing else. If you already know that the day includes an airport or somewhere well outside London, mention it when you book, because that is the kind of journey that uses up a mileage allowance.
Ring the control room and the hours are extended, up to the longest single hire the pricing tables allow. The whole hire is re-priced at the new length from its start, and your account keeps the original figure next to the new one.
The extra miles are charged at the per-mile rate printed under the booking form. The allowance is counted across the whole hire rather than hour by hour, so a quiet morning spent parked outside one address leaves room for a longer drive in the afternoon.
Usually not. An airport transfer tracks the flight, includes the airport waiting allowance and is priced on the distance. Hourly hire earns its keep when there are several stops, or waiting between them, and nobody can say in advance how long the day will last.

The standing choice for airport and executive work. Rear seats recline, the cabin is quiet at speed, and the partition glass is available on request.
3 PASSENGERS · 3 BAGS · FROM, EX VAT £55/HR
A shorter, faster car for city movements and single-passenger runs where the S-Class would be more than the journey needs.
3 PASSENGERS · 2 BAGS · FROM, EX VAT £45/HR
Conference seating, a folding table and full standing luggage capacity. The car we send when a party travels together and wants to keep talking.
7 PASSENGERS · 7 BAGS · FROM, EX VAT £55/HR
A raised, long-wheelbase SUV for country work and poor weather, with the rear cabin of a saloon. The car to send when the road at the far end is not a London street.
4 PASSENGERS · 4 BAGS · FROM, EX VAT £85/HR